To Check a User, Change their Password and Contact Information:
- Go to Administration > Trainees > User Management
- Click on Check Users
- Use the Drop Down option to find the user you need to check/edit
- Send User Details via email
- Click on Change Password to edit the user's password
- Click on Edit Information to edit the user's contact information
Please note this will only show active users. If you are unable to locate a user, check the archived list of users in User Management.