Is the video buffering or not loading? If so please go to our Buffering and Loading Issues help page
You could also try the following:
Ensure you are using the internet browser Google Chrome
Ensure you have enabled Cookies. Go to our Enabling Cookies help page to see how to do this.
If you are using a phone or a tablet, ensure you are using our App. Click here to see how to download our App.
Try accessing the course on a different device
If you are still having difficulties, please contact our Customer Support Team by emailing info@humanfocus.co.uk